Sunday, November 17, 2013

A631.4.4.RB - INSEAD Reflection

More and more organizations are starting to use self-managed teams as they become more flat.  This puts more emphasis on teams being more self-managing.  A self-manage work team is “autonomous group whose members decide how to handle their task” (Brown, 2011, p 349). There are many benefits of self-managed teams as such creating a sense of vision for the team and the organization.  It also creates a strong partnership between the team and management and encourages authority and accountability for the team members.  There is diversity among team members and they all bring something different to the table which reflects in their skill and knowledge for each member.  Team members feel empowered to make decisions that will positively the organization for the better. Being a part of a self-managed team means working together while encouraging and meeting the challenges as a team to work through any issues to create a stronger group effort. They share the same vision for the team and the organization and show strong commitment to the team.
There are also so drawbacks to self-managed teams especially if the team is not sure of their assigned roles because there is a lack of leadership in guiding the team in the right direction.  If there is a lack of training with self-managed teams they may very well fail because this training was not provided.  Another drawback is that there may not a need for teams because it is not appropriate to the task, people or context. Disagreements can be an issue if they are not worked through completely where everyone comes to an agreement.  Working as a team means able to work through problems and find a common ground to collaborate as one.
I prefer working on a self-managed team and actually do in my current job.  When you are given the authority to make decisions and work together for the same common goal it makes you feel like you are a part of something bigger. There is no one standing over your shoulder making sure you are doing your job.  Because we are all trained and understand our jobs we can perform with little or no supervision. We are starting to work on cross training so that we can all perform most of each other’s jobs. There is one drawback however and that has to do with the security assigned to certain screens in our system but we feel it is important that each team member understands all the roles within our department.  It also helps us to understand how all aspects of the jobs within financial aid work.  We all work at our own pace and decide what our priorities are for the day without having to run that past the director.  When we need help we rely on each other to work through the issues and come to a mutual consensus.  
To be an effective external manager of a self-managed work team I would want to make sure that I am there to help my team achieve their goals while continuing to build on their professional development and training. This will include motivating and coaching them while not micromanaging them.  I will be sure to encourage and empower them while providing all the needed tools to ensure their success.  Some things that are vital to this are to have open communication, filling in any skill gaps, and having a plan to keep it simple and clear. I know that I will need to be ready to listen, motivate and implement changes as needed.


Brown, D. R. (2011). An experiential approach to organization development (8th ed.). Boston: Prentice Hall

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