Thursday, June 27, 2013

A634.4.4.RB - Is Affirmative Action Ethical?

To be honest I never really got affirmative action.  Now don’t get me wrong I understand what it was intended for but I feel that it has gotten away from the main point of what it was supposed to do and that was to give minorities and women an equal footing to be considered for jobs and getting into college.  So why has it become an issue yet again and some calling it reverse discrimination? According to chapter six on affirmative action, “these morally relevant differences show why this objection is not telling, why it is a mistake to say that blacks receive affirmative action simply because of their race” (LaFollette, 2007).  So Affirmative Action wasn’t put in place because of this reason.
Where do I stand on this issue?  I feel that affirmative action is important to ensure that everyone has equal opportunities to get into the school of their choice or to get the job they are qualified for.  But I will say that it needs a definite overhaul in many ways.  It isn’t just blacks or women that it affects….it also affects Muslims, Hispanics, Gays, etc. so it needs to be reevaluated and figure out what is working and what is not working.  People need to understand what the point of this action is for and why it is so important.  On the other side of this a person should be admitted to school based on their merit not the color of their skin or their sex.  This also applies to the job market.  I shouldn’t be a block to be checked because an organization will have met their affirmative action quota I should be hired based on my qualifications.
How do we fix this?  Should we remove all questions about race and gender from job applications?  What about something along the lines of The Voice where we choose an applicant based on their voice and their qualifications without actually seeing their faces first.  Why does it matter what the color of my skin is or what my gender is?  At the end of the day isn’t it all about what is between my ears…my brain?  We have to change the way we view the world and stop seeing colors, religions and even gender as a means for getting a job or even getting into school.  Some very deserving people will not get hired for the whole reason of affirmative action just like those that are undeserving and under qualified are hired because affirmative action is in place.
I wish I had the answers to make this system better, to make it work, to make sure that there was no racism, sexism or bias in any way but I don’t.  The only thing I can do is to make sure that my daughter grows up without biases and racisms but she already has two strikes against her….she is a female and she is mixed (Mexican and Italian).  My hope is that by the time she is ready to apply to colleges this will not be an issue.   The text stated it well, “We must undercut racist habits, and corral racist institutions.  Affirmative action is a reasonable and effective way to do both” (LaFollette, 2007).
Reference:
LaFollette, H. (2007). The practice of ethics. Malden, Mass: Blackwell Pub.

Thursday, June 20, 2013

A634.3.5.RB The Harder They Fall

Have you ever had a friend who was on the heavy side and kind of shy?  She didn’t talk too much and tried very hard to blend into the background so that she didn’t attract attention to herself.  You are her friend and always have been.  You encourage her to do what makes her happy and to not listen to those people who make fun of her for her weight, the way she dresses or the style of her hair.  Then she starts losing weight and working out.  She starts styling her hair and dressing really nice.  And people notice lots of people. 
This friend has now attracted a whole new group of friends who like the new her.  Soon she starts changing becoming picky and not wanting to hang out you anymore.  She makes comments about other girls who used to look the way she did.  Her attitude has changed and she starts to see herself in a different light, a better light than you.  She tells you that she is so much more attractive now and that she doesn’t think she should hang out with you anymore because you are not as cool as her new friends. 
Change the situation a bit to a coworker who suddenly gets promoted into a position of power.  He is always be told how great of a job he is doing, how smart and amazing he is and that everyone thinks he will go far in the company.  You used to do the same job and now he barely talks to you and criticizes you for some of the actions you do in your job that he used to.  He becomes demanding and belittles you in front of others.  You wonder what happened to the great friend and coworker you worked next to every day. 
These types of dilemmas happen more times than we want to think.  This friend has gained the confidence that she never had before and she doesn’t know how to handle this change so she does what she thinks is right and that is to be around the ones who like the new her.  The coworker has a new found power at work now because people listen to him and they do what he says.  But why does this happen?  As far their friend or coworker why do we stand by and allow it?  Shouldn’t we give them a dose of reality?
Some people know how to balance their new found fame, weight loss, promotion, etc. with grace and a hearty dose of reality.  They understand that fame can be fleeting and that it is very easy for someone better, younger, smarter or more talented to come in and knock them down a few pegs.  Perhaps they have true friends and coworkers who keep them in check and tell them like it is or they know that the fall from power comes just as fast as the ride up.  They take the time to see what their weaknesses are and understand them while conceding to them in order to prevent failure from happening.  They take the time to become more reflective instead of less reflective by stepping back and thinking without wanting to take action right away.  Sounds like the Wu-Wei approach (observing without taking immediate action) doesn’t it?
There is no way of predicting what kind of leader we will be, how we will handle the pressures, the money, the fame, the power of it all.  Will we be sure to keep ourselves firmly planted on the ground or will we let all the wonderful things we are told go to our head?  Will we hold that ‘magic’ mirror up in front of ourselves exclaiming to all that we are the fairest of the land or will we be sure to set those ‘alarms’ to remind us of who we are and where we come from.  It is completely up to us to be able to make that judgment call.

Thursday, June 13, 2013

A634.2.4.RB - Theories of Ethics

Last week we were given the scenario of children trapped on the railroad tracks and we were only three choices;  switch the tracks to kill one child to save five, switch the tracks to kill five to save one (who happens to be our child) or to kill an elderly gentleman by pushing them onto the tracks which will stop the train and save six children but kill the man.  This is a good example of Consequentialism.  Think of such sayings as “the Ends Justify the Means” and “Harming One to Save Many”.  There is a certain justification in this that you are still being ethical in your decision and you are doing so for the greater good.  According to the text consequentialists must do three things:
·         Which consequences we should count
·         How much weight or consideration to give them
·         How we should use these considerations  when reflecting on them
So what does this mean?  Looking at the situation I can decide if the consequences are relevant (does this affect me directly?).  How much weight should I give to this decision and will it depend on how much the consequences will affect me?  When I am considering this how should I make my decision based on all the information I have?  Using the train example there are different consequences for each act I may take.  If I do nothing five children will die but my child will be safe.  If I flip the switch to save the five I kill my child.  Can I live with that fact?  What if I can’t have any more kids does that make a difference in my decision? If I push the old man I save all the kids but I am purposely taking another person’s life to save the children but I am harming one to save many.
Consequentialists have to decide which consequences are significant and which are not.  Does my choice maximize my happiness?  Should I choose the one that will bring me the most happiness with the consequences.  All of these have to be taken into consideration to make a valid and moral decision, if it is not significant than my action is to do nothing as it won’t have enough of an impact either way.  With consequentialism there can be a certain justification for my actions (killing an old man to save five children) which I would feel are morally sound.
Now we turn to Deontology.  This theory is more of a set of rules that must be followed that starts when we are children; “Don’t slam the door”, “Don’t hit your cousin”, “Don’t lie”.  As we grow and mature these rules with change to accommodate who we are as adults; “Don’t cheat on your spouse”, “Don’t steal from the company”.  We look at these rules as a compass on what our moral values are.  It is more about our rights and obligations in regards to ethics. 
This theory is more based on what you are doing not so much in the consequences of those actions.  So you should not lie, steal, kill regardless of what those consequences would be.  In the train example because it is wrong to kill even though you would be saving more lives than killing you are not supposed to kill so you do nothing or your save your child without regard to the others because you are duty-bound to the safety of your child.  What if your friends ex-boyfriend showed up at your house demanding to know where your friend was and you know that if you tell him the truth he will kill her but lying is wrong isn’t it?  So would it be wrong to lie in order to save your friends life?  If we followed the absolute rules than yes it would be wrong because lying is wrong.

We know that we are not perfect and there will be times when going against what you feel is morally right produces a better outcome (you save your child’s life, your friend isn’t murdered by her insane ex-boyfriend).  There has to be some give and take and understanding that there will be areas of grey it will not always be absolute in every case.  We must also keep in mind that that there is nothing wrong with deciding what the consequences will be while keeping in mind that sometimes doing the wrong thing may end up being the right thing.

Wednesday, June 5, 2013

A634.1.6.RB - The Buck Stops and Starts With You

There are so many examples that business schools can use on why ethics is so very important in the business world and why it needs to be taught and not just skimmed over.  Think Enron, Phillip Morris, and Exxon just for starters because they seem to dance in the headlines at any given moment for their unethical behavior.    Maybe they didn’t start off planning on being unethical but whether it was pressure from higher ups or the allure of more money these companies took unethical practices to a whole new level and they are not alone.

            How can this be changed?  First starters professors shouldn’t be afraid to use real world examples and guide their students to really explore why and what caused these companies to forget about ethical practices.  In the article, The Buck Stops (and Starts) at Business School, Joel Podolny explains that academics don’t seem interested in teaching what really goes on inside the walls of these companies and instead desire to, “develop theoretical models that obscure rather than clarify the way organizations work. Many also believe that a theory's relevance is enough to justify teaching it” (Podolny, 2009).

            So how can this change?  First we need more professors who have real world business experience that can bring something that is real to the table instead of just theories about what the business world is all about.  Theories are great but don’t really get into the root of what happens inside the organization.  There needs to be a clear understanding of how organizations work on all levels.  Ethics cannot be a gloss over or a check box if you will it needs to be instilled in our minds.  Will it stop businesses from being unethical?  Maybe, maybe not but it will make people think more before they go down that path of bad behavior.   

The article talks about how with students reading several case studies each week they may begin to assume that each case deals with completely different issues but they are not learning that they have to have consistency in numerous scenarios.  This is important in being able to pay attention to detail and conceivably can be the most challenging facet of leadership today (Podolny, 2009).  This is a very valuable point as we need to understand that as leaders our job isn’t to sit in our office and let everyone else do the work and deal with the various problems that are bound to come up every day.  A great leader is going to be able to lead as well as follow and if they have sound ethics and integrity they are going to be able to instill that in their followers at all levels.  Business schools need to emphasize ethics more instead of how much money their students can make when they graduate.  Money seems to play a big part in unethical practices these days…. think of Madoff whose greed went unchecked for many decades in the tune of over $20 BILLION!

So how can business schools step up to the challenge and make changes to include a holistic approach to business problems and ethical dilemmas?  Podolny makes the following suggestions:

·         FOSTER GREATER INTEGRATION: Courses must reflect a mix of academic disciplines and link analytics to values.
·         APPOINT TEACHING TEAMS:  Faculty from both "hard" and "soft" disciplines must discuss material in the same classroom.
·         ENCOURAGE QUALITATIVE RESEARCH: B schools need to cultivate a more eclectic approach to research.
·         STOP COMPETING ON RANKINGS:  Schools should stop pandering to rankings. They need to communicate that money is not the only reason to get an MBA.
·         WITHDRAW DEGREES FOR VIOLATING CODES OF CONDUCT:  To be a true profession, schools must not just establish but also enforce a code of conduct, as doctors and lawyers do.

In the article, Some B-Schools Step Up Efforts to Tie Ethics to Business Program, Korn talks about how some Business schools are trying to make some changes to how students progress through their programs such as requiring ethics courses for freshman as well as getting other business professors to mesh ethics into their teachings and then having an ethics class when students are seniors as way to reaffirm it in their minds (Korn, 2013).  Of course the hope is that students already have a clear understanding of right and wrong but by intergrading ethics into many of the business courses it will reinforce the importance of ethics in the real world.  “Without tying ethics to a business curriculum, "we are graduating students who are very myopic in their decision-making," says Diane Swanson, founding chair of the Business Ethics Education Initiative at Kansas State University” (Korn, 2013).  This statement cuts straight to the point that we don’t want to turn out narrow-minded decision makers we want people who can make objective judgments while thinking universally not individually.

References:
Korn, M. (2013, February 6). Some B-Schools Step Up Efforts to Tie Ethics to Business Programs - WSJ.com. Retrieved from http://online.wsj.com/article/SB10001424127887324761004578286102004694378.html

Podolny, J. M. (2009). The Buck Stops (and Starts) at Business School. Harvard Business Review87(6), 62-67.

Thursday, May 23, 2013

A633.9.3.RB Polyarchy Reflections


As we have learned over the last 9 weeks and in previous courses, traditional leadership is becoming outdated and relies heavily on top down styles.  This doesn’t do too much for motivating followers since it doesn’t leave too much room for creativity, innovation or ideas because it is pushed down from the top instead of flowing up from the bottom.   More and more leaders are starting to embrace change in how they lead and how they understand their followers. 
A way to do this is through the ‘wu wei’ concept (art of inaction and waiting until the right time to take action).  So does this mean that traditional leadership should completely disappear?  Perhaps it should be looked at and the good parts pulled out and changed up a bit to be more in line with polyarchy styles.  More organizations need to become more bottom up and the way to do this is through change, coaching, motivation and innovation. 
Change is something that I do and will continue to embrace in order to become a better leader.  I will need to always be ready and willing to reflect on who I am as a leader and what I can do for my followers. The biggest impact for me will be to know when to step back and observe my surroundings without wanting to jump in and try to take the lead.  Knowing when to lead and when to follow is another factor on how it will affect me as a leader in the future.  Once I understand that being a great leader means stepping back and letting others figure it out and become inspired by this I will have moved up to the next level of leadership.
As a leader I will make a more conscious effort to understand and learn about my followers by challenging them and coaching them to go to the next level.  The goal would be to get my followers to level 5 and keep them there.  Communication is so very important to any role inside and out of the organizational structure.  I understand that I must be willing to be a leader and a follower.  I will be sure to align my vision with those of my followers while allowing for ideas and creativity. 
The impact this will have on my future strategy is going to be a positive, challenging and rewarding one.  I will never know everything there is to know and I will not be afraid to admit that but I will be sure to find the answers.  Coaching will help with this.  To coach and be coached will help me learn and grow in my leadership abilities and skills.  I am confident that as I continue through this program I will learn more ways to be a great leader.  I have the skills and the desire to be the best and my followers will have my trust and faith as well.
The biggest thing for me is going to be to focus on the strengths of my followers and helping them to embrace change by facing it up front and not being afraid to take a chance.  Collaboration and team work is going to be a big focus for me as well as promoting individual growth from each follower.  I am excited for what the future brings for me and I know I will be able to use everything I have learned in this class and this program to be the type of leader that takes my team to the next level.

Sunday, May 19, 2013

A633.8.3.RB How Do Coaches Help?



When coaches are brought in it isn’t because the followers are doing something wrong, they are brought to tap into the area that lies just below the surface that may be just out of reach to the leader and the follower.  Coaches are almost like therapists; they are there to listen, to observe, to dig a little dipper to find what makes the follower (or leader) tick.  Maybe you as the follower know what you want to get to do within the organization you just can’t figure out how to go about doing it.  
This is where having a coach comes into play.  They are looking at the here and now and where it can take you tomorrow and every day after that.   A good coach isn’t going to tell you what you need to do; you will do that on your own after the coach gets you to realize that.  They are going to tap into that unknown potential that is inside each one of us and pull it out into the open to be examined and reviewed.   
Once you see the choices you have you can make a decision for yourself.  You see how these choices can help you get to the next level within the organization.  On the individual level coaching can foster creativity as well as help teach better balance, flexibility as well better at being able to adapt quickly to any kind of situation.  Coaching helps promote a better understanding for followers to be able to handle a problem themselves.
On the leadership and strategy side of the coin, by coaching you can develop those who want to invest in their professional development and this makes them a greater asset to the organization.  When you invest in your followers by coaching them they are going to feel a greater loyalty to the organization.  This in turn will increase job performance since they are motivated to succeed.  They will change and reorganize how they do things to obtain their goals within the organization.  
Coaching will bring out all these great things and it will have a positive impact on the organization.  Followers who may have been struggling to find out where their niche is may see things differently and bring forth some innovative ideas that have been there all along they just needed that push.  Greater loyalty to the organization as well as being more flexible to change and being able to adapt easier to any situation will make a big difference within the organization.  
For my organization as well as for me this will have a greater impact on how we do things.  When we are able to tap into those hidden strengths we feel empowered and motivated not only for ourselves but for our organization as well.  By analyzing our weaknesses we can turn them into strengths and strive to continue toward our professional goals.  Work is done with a greater sense of integrity and fulfillment because you are a valuable asset to not only yourself but to your leader, your fellow coworkers and the organization as a whole.  


Sunday, May 12, 2013

A633.7.3.RB - Leader Follower Relationship


After taking the quiz in chapter 10 I have to say I am not surprised with my results as I scored the highest in Style 3 (consulting) with a total score of 10 and second in Style 4 (Delegating) with 7 points.  I only score 1 in each for style 1 and style 2.  If I had taken this quiz a few years ago it may have turned out much differently (higher scores in S1 and S2) as I feel that I have learned a lot from having good leaders in place to challenge and motivate me to be a better leader.  I am right between the participative/facilitator and empowering/hands-off type of leadership.  I believe that as I continue this program as well learning in my job I will become more of the S4 leadership style.
I know my thinking has definitely changed over the last 6 weeks as I have learned more about my leadership style and that how I used to think based on watching my former bosses is not really the best way to go about being a great leader.  I know that I am a good leader and I can motivate people easy enough but I still find that I want to hold on just  little bit.  I think it is a fear of someone else failing than me failing.  I feel that I will let them down in some way that maybe I didn’t teach them well enough that it would be my fault that they failed.
I know that this is not true and that is something I will continue to work on to break that cycle of thinking.  I definitely consult with my followers on some of the processes that I have to implement and in some cases I have to be the lead I cannot let those areas go as it is ultimately my job to be sure the regulations are followed.  However I do empower my followers in the sense that they can get the work done the way they feel is best for them as long as the elements are there they have the power to make the final decision when it comes to verifications.
 They are the ones to review all documents turned in and complete the process based on all the current information.  I am trying to get them to not question their decisions so much and be confident enough in themselves.  When they ask me to review verifications with them I ask them what they think rather than tell them they are right or wrong.  If they ask if I think certain elements should stay in or come out I say “what do you think and why”.  This gets them thinking and 9 times out of 10 they are right they just needed that extra push from me.
There is a process called professional judgment (PJ) where we look at the current situation of the student and adjust their current income versus what it was when they field their taxes if they lost their job.  This is something that right now only I do but my new director asked if I thought that the counselors could handle doing this on their own instead of it coming to me.  At first I said no they couldn’t do it alone (participative/facilitator) but the more I thought about it the more I realized that they should be able to do these PJs.  The fear was that maybe they would not gather all the correct information or they would rush the process (it takes about a month to do one) but if I want to be more in style 4 (empowerment/hands-off) I needs to let go of this.  They will fail I know I did on a few but it is how we learn and I know that once they do a few with me they will get it and go from there.
              I know that I will continue to grow and learn and long after this program is over I will be implementing what I have learned in many aspects of my life both professional and personal.  I like that when I am talking to someone I start talking about something dealing with leadership and I realize that it is actually sinking in.  I want to become the type of leader that people have confidence and trust in.  The type that will jump in to help when needed but step back and see how things play out.  I want to be a motivator and a mentor.  This part I think I do already it is just a better of sharpening my skills.  This has been my favorite course far other than the critical thinking class.